Please note:
Withdrawals will be disabled for 24 hours after your 2FA is disabled.
Follow these steps to turn off 2FA:
Go to Security Settings
Click on your Avatar (profile picture).
Select Global Settings > Security.
Find the Two-Factor Authentication (2FA) section.
Click "Disable 2FA"
A pop-up will appear.
Wait 5 seconds, then click Confirm.
Verify Your Identity
You must complete a two-step verification process.
Choose two methods (e.g., 2FA app + Email or 2FA app + Phone).
Click Confirm.
Enter Verification Codes
Follow the on-screen prompts.
First, enter your 2FA app code and click Confirm.
Then, enter the verification code sent to your email or phone and click Confirm.
Check Your Settings
Once both codes are verified, 2FA is disabled.
Go back to Global Settings > Security.
The "Enable 2FA" button should now appear, confirming that 2FA is off.
A confirmation email will be sent to your registered BC.Game email address.
If you need further assistance, our Customer Support team is always available to help!