Know Your Customer (KYC) is a vital process that BC.GAME uses to verify the identity of its users. It's a regulatory requirement aimed at preventing identity theft, fraud, money laundering, and other illicit activities. However, many users often encounter challenges during the KYC process, leading to failed submissions. This article provides a detailed, step-by-step guide to correctly complete the KYC process on BC.GAME, including the do's, don'ts, and common mistakes.
Step-by-Step Guide to Successful KYC Verification
Step 1: Fill Out Basic Information
Visit the BC.GAME KYC page at https://bc.game/setting/verify. Here, you'll be required to fill out basic information such as your full name, date of birth, and residential address. Ensure that the information provided matches the details in your identification documents.
Do's:
Ensure all fields are filled out accurately.
Double-check the information for any typos or errors.
Don'ts:
Do not provide false or misleading information.
Do not leave any fields blank.
Step 2: Upload a Valid Government-Issued ID
The ID document should contain your full name, date of birth, your photo, and the document's expiration date. It should be clearly visible when scanned or photographed.
Do's:
Ensure the document is valid and not expired.
Make sure the scanned or photographed image is clear and legible.
Submit the latest plastic government-issued IDs for verification.
Don'ts:
Do not upload an expired ID
Do not upload blurry or illegible images.
Do not upload handwritten national ID cards or those printed on paper, as they are no longer accepted.
Step 3: Upload Proof of Residence(Address Proof)
You need to upload a document that proves your residence for the last three months. utility bills, bank statements, credit card statements, company payslips, mortgage statements or contracts, and letters issued by a public authority (e.g., a courthouse).
Do's:
Ensure the document is recent (within the last three months).
Make sure the document clearly shows your name and residential address.
Don'ts:
Do not upload outdated documents.
Do not upload documents that do not show your name and residential address.
Step 4: Upload a Photo of Yourself
In this step, you need to upload a photo of yourself holding your passport or ID, and a piece of paper with "BC.GAME", your username, and the current date written on it. Your face and the information you hold should be clear.
Do's:
Ensure your face and the information on the paper and ID are clearly visible.
Make sure the date written on the paper is the current date.
Don'ts:
Do not wear sunglasses, hats, or anything that obscures your face.
Do not write incorrect or illegible information on the paper.
Checklist for Step 4
Hold your ID proof in one hand. Make sure the ID is facing the camera and is clearly visible.
Hold a piece of white paper in your other hand. On this paper, write "BC.GAME", your username, and the current date. Ensure your handwriting is clear and legible.
Take a photo of yourself holding these items. Your face, the ID, and the information on the paper should all be clearly visible in the photo.
Common Mistakes in Step 4
The most common mistake users make in Step 4 is not holding the ID proof and the piece of white paper correctly. You need to hold the ID proof in one hand and the piece of white paper with your BC.G.GAME username and the current date in the other hand. Both should be clearly visible in the photo.
If you encounter any issues or need further clarification, don't hesitate to reach out to the BC.GAME support team. They are always ready to assist you.