BC Game

Troubleshooting Game Crashes and Technical Issues

Experiencing game crashes or technical issues can be frustrating, but there are steps you can take to resolve them. This guide provides troubleshooting solutions, browser optimization tips, and instructions on clearing cache and cookies for a smoother gaming experience.

What to Do When Your Game Crashes or Encounters a Problem

A slow internet connection can impact your gameplay. If you experience issues, record any error messages that pops up (via screenshots or video) and contact support at support.bc.game for assistance.

Troubleshooting Browser Issues for a Smooth Gaming Experience

To optimize your browser for gaming, try the following steps:

Enable hardware acceleration in Chrome:

1. Open Chrome and click on the three-dot menu in the upper right corner.
2. Select "Settings" &gt; "Advanced" &gt; "System."
3. Enable "Use hardware acceleration when available."
4. Restart Chrome.

Disable browser translation: Some automatic translations may interfere with game functionality. Disable translation and check if the issue persists.

Clear cache and cookies: If problems continue, clearing your cache and cookies may help. You can also try updating or switching your browser.

- Enable hardware acceleration in Chrome:
 1. Open Chrome and click on the three-dot menu in the upper right corner.
 2. Select "Settings" &gt; "Advanced" &gt; "System."
 3. Enable "Use hardware acceleration when available."
 4. Restart Chrome.
- Disable browser translation: Some automatic translations may interfere with game functionality. Disable translation and check if the issue persists.
- Clear cache and cookies: If problems continue, clearing your cache and cookies may help. You can also try updating or switching your browser.

Cookies are files created by websites to store browsing data for a personalized experience.

Cache saves parts of pages (like images) to load them faster in the future.

Clearing both can resolve certain issues.

- Cookies are files created by websites to store browsing data for a personalized experience.
- Cache saves parts of pages (like images) to load them faster in the future.
- Clearing both can resolve certain issues.

How to Clear Cache and Cookies by Browser

Click More (three dots) &gt; "More tools" &gt; "Clear browsing data."

Select a time range (choose "All time" to delete everything).

Check "Cookies and other site data" and "Cached images and files."

1. Open Chrome.
2. Click More (three dots) &gt; "More tools" &gt; "Clear browsing data."
3. Select a time range (choose "All time" to delete everything).
4. Check "Cookies and other site data" and "Cached images and files."
5. Click "Clear data."

Tap "Privacy and security" &gt; "Clear browsing data."

Choose a time range and check "Cookies and site data."

1. Open Chrome.
2. Tap More (three dots) &gt; "Settings."
3. Tap "Privacy and security" &gt; "Clear browsing data."
4. Choose a time range and check "Cookies and site data."
5. Tap "Clear data."

Go to "Privacy and security" &gt; "Clear browsing data."

1. Open Chrome.
2. Tap More (three dots) &gt; "Settings."
3. Go to "Privacy and security" &gt; "Clear browsing data."
4. Select "Cookies, site data."
5. Tap "Clear browsing data" &gt; "Done."

Click the menu (three lines) &gt; "Settings."

Under "Cookies and Site Data," click "Clear Data."

Select "Cookies and Site Data" and "Cached Web Content," then click "Clear."

1. Open Firefox.
2. Click the menu (three lines) &gt; "Settings."
3. Select "Privacy &amp; Security."
4. Under "Cookies and Site Data," click "Clear Data."
5. Select "Cookies and Site Data" and "Cached Web Content," then click "Clear."

1. Open Firefox and go to "Settings."
2. Tap "Privacy &amp; Security."
3. Select "Clear private data."
4. Check "Cookies &amp; active logins."
5. Tap "Clear data."

Tap the menu (three lines) &gt; "Settings."

Scroll to "Privacy" and select "Clear private data."

1. Open Firefox.
2. Tap the menu (three lines) &gt; "Settings."
3. Scroll to "Privacy" and select "Clear private data."
4. Check "Cookies."
5. Tap "Clear private data."

Click "Manage Website Data" &gt; "Remove All."

1. Open Safari.
2. Click "Safari" &gt; "Preferences."
3. Go to the "Privacy" tab.
4. Click "Manage Website Data" &gt; "Remove All."

1. Open "Settings."
2. Scroll to "Safari."
3. Tap "Clear History and Website Data."

By following these steps, you can troubleshoot and fix game crashes and other technical issues to improve your gaming experience. Ensure a stable internet connection, optimize browser settings, and clear cache and cookies regularly. If the issue persists, contact the game's support team for further assistance.