BC.Game Help Desk
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How Do I Deposit?
BC.Game supports the largest selection of cryptocurrencies in the industry. Be sure to double and triple check your information before sending. When using coins like XRP, XLM or EOS, you must ALWAYS include the “memo”(sometimes called a “tag”). Seems complicated? Don’t worry, we will walk you through the process below… With screenshots. If you are still feeling unsure, please contact our 24/7 Live Support for assistance. Choose the coin you want to play with then click the wallet button at
How long does it take for the deposit to arrive?
Deposits can take anywhere between 1min- 2hrs depending on the blockchain. Deposits are usually pretty fast here at BC Game provided all details are correctly entered i.e, address (incase of USDT make sure you use the specific address either ERC20 or TRC20) and Tag/Memo. Our wallets do not support contract deposit and this may delay your deposits for up to 12 hours, hence it is faster and direct to use Metamask, Atomic or Trust wallets for deposits as they support non contract deposits. Note:
What's Memo/Tag/Payment ID?
What is a Memo/Tag/Payment ID? How do I use them? Looking to deposit or withdraw coins but don't know what is a Memo/Tag/Payment ID and what to fill in the Tag field? This article will help in clearing out your doubts! A Memo/Tag/Payment ID is nothing but a set of numbers or combination of letters and numbers used to identify a transaction to help in processing it and crediting it to an account. They are one and the same thing that is an additional address that is unique to a transacti
How to process ETH contract deposit?
Our wallets at BC Game do not support contract deposit. However if you send a deposit to your BC Game wallet through contract deposit you can contact our Customer support to help you with processing this transaction. Contract deposit may take extra time to credit to your account in such a scenario as the review and crediting of your funds to your account is done manually via backend. Make the following information and details available in any case of contract deposit not received: ✅The transac
Where do I find the deposit bill/transaction details?
The bill is the section in your wallet that shows you your transactions. This includes deposits, withdrawals, bonuses, rewards, exchange and your betting records. You can find details by: ✅ Click on your wallet. ✅ Choose the coin whose details you wish to check. ✅ Click on ‘Transactions’ at top of the wallet window ✅ Click on the page numbers below until you identify the transaction in question.